First4DB Database Partners Inc.

First4DB Database Partners Inc.

First for Remote DBA Services

On demand support

  • Virtual Call Centre is staffed 24-7 for immediate response to your database issues
  • All work is tracked via the First4 Service Request system, insuring integrity of service request information from initiation to invoicing
  • Available history of all Service requests for your site
  • Vacation, illness and conference coverage for any staff
  • Response times guaranteed by Service Level Agreement
  • Immediate changes to monitoring configurations to support changes in client staff and database environment